General Questions

**Q: What is SSWOCO CREATIONS?**  

A: SSWOCO CREATIONS is a clothing boutique that specializes in fashionable and trendy clothing for curvy and plus-size women. We offer a range of items including church dresses, executive work clothes, casual wear, shoes, and accessories. We are an LGBTQ-friendly brand focused on the African American community, but we welcome everyone who loves fashion.

**Q: Where are you located?**  

A: Our headquarters is located at 1425 W. Foothill Blvd Ste 213,Upland, California 91786. 

**Q: What sizes do you offer?**  

A: Our clothing is available in sizes ranging from Small to 5X, ensuring a comfortable and flattering fit for every body type.

**Q: How can I place an order?**  

A: You can place an order directly through our website at [sswococreations.com](https://sswococreations.com). Simply browse our collections, add items to your cart, and proceed to checkout.

**Q: Do you offer local pickup?**  

A: Yes, we offer local pickup in Upland, California. You can select the local pickup option at checkout.

**Q: How long does shipping take?**  

A: We aim to ship out all orders within 2 days. Delivery times may vary based on your location, but we strive to ensure fast and reliable shipping.

**Q: Do you ship internationally?**  

A: Currently, we only ship within the United States. We hope to expand our shipping options in the future.

**Q: What is your return policy?**  

A: We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Please contact our customer service team to initiate a return.

**Q: How do I exchange an item?**  

A: To exchange an item, please contact our customer service team. We will guide you through the process to ensure you receive the correct size or item.

**Q: Who pays for return shipping?**  

A: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

 Product Information

**Q: What types of clothing do you offer?**  

A: We offer a wide range of clothing including church dresses, executive work clothes, casual fun clothes, and our SSWOCO branded collection of athleisure wear will be available in August. We also offer shoes and accessories to complete your outfits.

 Customer Service

**Q: How can I contact customer service?**  

A: You can reach our customer service team via email at stephani@sswococreations.com or by phone at (619)259-9023. We are here to assist you with any questions or concerns you may have.

**Q: What should I do if I have an issue with my order?**  

A: If you experience any issues with your order, please contact our customer service team immediately. We are committed to providing excellent customer service and will work to resolve any issues promptly.

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If you have any other questions that aren’t covered here, please feel free to reach out to us. Thank you for choosing SSWOCO CREATIONS!